Terms of Use
Please read these terms carefully before using my services
Last updated: 9/16/2025
Welcome to venwong.site. These Terms of Use ("Terms") govern your use of my website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use my website or services.
1. About My Services
I, Ven Wong, provide digital marketing and web development services including but not limited to:
- Search Engine Optimization (SEO) strategy and implementation
- Search Engine Marketing (SEM) and paid advertising campaigns
- Content marketing and keyword research
- Technical SEO audits and website optimization
- Web development and design
- Analytics and performance reporting
- Social media advertising and management
- Technical support for online classes and webinars
2. Acceptable Use
When using my website and services, you agree to:
- Provide accurate and complete information when contacting me
- Use the website for lawful purposes only
- Not attempt to interfere with the website's functionality
- Respect intellectual property rights
- Not use the contact form for spam or unauthorized marketing
3. Service Terms
3.1 Service Delivery
All services are provided on a best-effort basis. Timelines and deliverables will be outlined in separate service agreements or project proposals.
3.2 SEO and Marketing Results
While I employ industry best practices and proven strategies, I cannot guarantee specific rankings, traffic increases, or conversion results. SEO and digital marketing results depend on many factors including market conditions, competition, and search engine algorithm changes.
3.3 Client Responsibilities
Clients are responsible for providing timely feedback, necessary access credentials, and required content or materials for project completion.
4. Intellectual Property
All content on this website, including text, graphics, logos, and code, is my property or licensed to me. The work products created for clients become the client's property upon full payment, unless otherwise specified in a service agreement.
5. Privacy and Data
Your privacy is important to me. Please review my Privacy Policy to understand how I collect, use, and protect your information. I use analytics tools like Google Analytics to improve my website and services.
6. Payment and Refunds
Payment terms will be specified in individual service agreements. Due to the nature of digital marketing and consulting services, refunds are considered on a case-by-case basis and typically apply only to undelivered services.
7. Limitation of Liability
To the maximum extent permitted by law, I shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of my website or services. My total liability shall not exceed the amount paid for the specific service in question.
8. Third-Party Services
My services may involve the use of third-party platforms and tools (Google Ads, Analytics, social media platforms, etc.). You acknowledge that these services have their own terms and conditions that you must comply with.
9. Modifications
I reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a new "Last updated" date. Continued use of my website or services after modifications constitutes acceptance of the new terms.
10. Termination
Either party may terminate ongoing services with appropriate notice as specified in the service agreement. I reserve the right to refuse service or terminate access to my website for any violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with applicable local laws. Any disputes will be resolved through good faith negotiation or appropriate legal channels.
12. Contact Information
If you have any questions about these Terms of Use, please contact me at:
Email: ven@venwong.site
Website: https://www.venwong.site/
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.